Questions
Straight answers.
What is an atmospheric water generator, and how does SkyTap work?
It pulls moisture out of the surrounding air and condenses it into liquid water using a refrigeration cycle, then cleans that water through several filtration stages and UV sterilisation. The unit runs off a standard electrical connection and needs no plumbing or municipal water connection while it's generating from air.
Can it purify my existing tap water too?
Yes. Every unit takes an external supply — tap, borehole or stored water — and runs it through the same internal filtration system. That means the machine stays useful as a purifier and hot-and-cold dispenser even when the air is too dry for efficient generation.
How much water will I actually get per day?
Rated figures are measured at 30°C and 80% relative humidity, which is a warm humid day. Real output moves with temperature, humidity and airflow. The 80L unit, for example, is tested at roughly 50 litres a day at 27°C and 60% humidity, and around 11 litres at 25°C and 30% humidity. On dry days you can switch to purification mode and feed it from the tap — that's exactly why both modes exist. We break the full output curve down, with real Johannesburg humidity data, in this guide.
Do you deliver nationwide, and do I need to arrange anything?
We deliver anywhere in South Africa, from Johannesburg to Cape Town, direct to your address. There's no showroom and nothing for you to collect. Freight, import duties and customs clearance are handled by us. We confirm delivery timing with you directly once your order is placed.
How does pricing work for several units or a business order?
The listed prices are single-unit starting references. Multi-unit, office, estate and reseller orders are quoted individually, because the per-unit cost improves with quantity and shifts with your delivery location and current freight rates. Send through the five details in the Business section above and we'll price it accurately.
What does SkyTap Care actually cover?
SkyTap Care is R199 per month for the 20L and R249 per month for the 80L. Every 6 months we courier a complete replacement filter set to your door, plus the RO or UF membrane when it's due. It also includes filter reminders, remote technical support by WhatsApp and video call, priority after-sales help and 10% off out-of-warranty parts. It doesn't include on-site visits or labour; filters take a few minutes to swap yourself, and any refrigeration technician can handle repairs with our parts and guidance. Cancel any time with 30 days' notice.
What's the warranty, and should I insure it?
Two years on core components, including the compressor. It's worth adding the unit to your home or business contents insurance once it's delivered — that covers the things a warranty never does, like theft, power surges and flooding.
I rent. Can I still use one?
Yes. There's no plumbing, no installation and no modification to the property. It stands on the floor and plugs into a normal socket, so nothing needs your landlord's approval, and it comes with you when you move.
How much does a water from air machine cost in South Africa?
The SkyTap 20L home unit is R15,999 and the 80L business unit starts from R24,950. Those are unit prices: import (DDP) and delivery to your address are quoted separately, itemised, before you commit. SkyTap is not a VAT vendor, so no VAT is added. Commercial and industrial units from 250 to 5,000 litres a day are quoted per project. See the full range or the running-cost guide.
Where can I buy an atmospheric water generator in South Africa?
Directly from SkyTap. We sell online and on WhatsApp rather than through shops, and deliver to your door anywhere in South Africa. Send us your town and what you need the water for, and we'll recommend a model and send a written quote.
Do you deliver outside South Africa?
Yes, on request. We quote for Namibia, Botswana and other SADC countries, and for larger commercial and industrial projects elsewhere in Africa. Cross-border orders are quoted individually because freight, duties and paperwork differ by country.
Which size do I need?
For drinking and cooking water, most households of 2–5 people are well served by the 20L. Offices, guest houses, lodges and larger families usually need the 80L. Farms, schools, clinics and bottling operations should look at the 250L-and-up range. Output depends on your local humidity, so check expected output in your region or compare the 20L and 80L.